Privacy Policy
Reviewed on May 11, 2021
This Privacy Policy (Policy) applies to all information collected by Rockets and its affiliates and subsidiaries, (“Rockets”). The purpose of this Policy is to provide you with information about the collection, use, maintenance and disclosure of your information collected by Rockets.
Rockets has a data protection delegate whose job is to guarantee respect for your privacy, act as a communication channel to resolve doubts about this policy and enable the exercise of the rights of the owners provided for by law.
To contact the person in charge, please contact us via email [email protected].
Types of information we collect
Rockets collects your data directly to help offer you the best experience with our services and products. Rockets will collect your information in three ways: 1) through the websites operated by Rockets, 2) through your use of our services, and 3) from information that you provide to us.
Websites operated by Rockets
In connection with your visit to any Rockets-owned website, Rockets may use third-party services to collect and store information.
Your use of our services
When you use or interact with Rockets services or products, we may collect information about your interactions, the services you use, and how you use them.
The information collected may include: device information, location information, unique application identification, cookies and similar technology.
Information you provide to us
Rockets Customers: Some Rockets services may require you to sign up for an account. When you register for an account, we may ask for personal information such as your name, email address, name, and company information.
Clients of Rockets clients: Some data required by our Clients through the use of our services (i.e. forms) is personally identifiable information, which may include, but is not limited to, your name, address, telephone number, business address. email, name and company information. This information will be included by you in response to requests when using our clients’ sites.
Types of Information NOT Collected
The following personal information may not be collected through the use of our services and you should not provide information related to financial information, as well as, but not limited to, bank account and credit card numbers, identity number, passport, among others, information with sensitive data in the terms of the LGPD (General Data Protection Law).
Information we may place on your computer
The Rockets software may store some information on your computer. This will occur through “Cookies” or similar files and will help us and our clients in several ways. Cookies are data elements that a data website can send to your browser, which may then place the cookie on your hard drive. If a Cookie is stored on your computer’s hard drive, the next time you visit us, the same website will be able to recognize you. For example, Cookies are used to better understand your interests and preferences. In most Internet browsers, you can delete Cookies from your computer’s hard drive, block all Cookies, or receive a warning before the Cookie is stored.
Please consult your browser’s instructions to better understand these functions. Please note that certain website functionalities may not function if Cookies are blocked. For more information about Cookies, please read our Cookies Policy.
Web Beacons
We use web beacons alone or in conjunction with Cookies to help collect information that helps us track the existence and/or nature of web-based interactions that occur through our customers’ websites. A web beacon is a clear electronic image that will recognize certain types of information on your computer, such as cookies, when you view a website that is connected to a web beacon. We may also use anonymous information about your visits to our clients’ websites to improve our clients’ products and services and to help them provide useful and relevant information about products or services that may be of interest to you.
IP addresses
Rockets automatically records certain information, which may include your requests on the Internet, your interaction with a service, the Internet Protocol (UP) of the computer from which you are accessing the website, the type of browser, the language of your browser and the date and time of your request.
Residents in the European Economic Area
If you are a resident of the European Economic Area, you have the following data protection rights.
If you want to enter, correct, authorize or request that your personal information be deleted, you can contact us at any time.
In addition, you can object to the processing of your personal information, asking us to restrict the processing of your personal information or request the portability of your personal information.
You have the right to opt out of receiving marketing communications from us at any time. You can exercise your right by clicking “unsubscribe” or “opt out” in the marketing email we send you.
In the same way, we collect and process your personal information with your consent, so you may withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of any processing carried out by us, nor will it affect processing of your personal information carried out in accordance with legal bases other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We will respond to all individual requests we receive, with the aim of exercising data protection rights in accordance with applicable data protection legislation. Notwithstanding the aforementioned, we reserve the right to maintain any information in our files that we consider necessary to comply with our legal obligations and enforce our contracts.
Opt Out
If you do not want your personal information to be collected, then you should not use our or the client’s website or any tools offered by either and opt out of your personal information. You must contact
directly with clients to agree on alternative ways to provide them with applicable information.
Responsibility for subsequent transfer
Third parties
Rockets may use agents to offer the services on its behalf. We may share the information you include with these agents only to those third parties that provide services to Rockets. These third parties are bound by confidentiality obligations and are subject to sanctions, including termination and criminal liability, if those obligations are not met.
Security
Rockets makes efforts to ensure data security and privacy, including software and hardware methodologies. This includes internal reviews of data collection, transmission, storage and processing practices, as well as encryption and physical protection measures to prevent unauthorized access to the systems where we store the information we collect.
Data Integrity and Purpose
Unless expressly mentioned below, we do not sell, trade or rent your personal information collected on the website to others. When you provide us with your personally identifiable information, we will use the following terms:
Our clients will have access to personally identifiable information collected by their websites in accordance with their privacy policy.
Our service providers, if applicable, will have access to the information we collect to help us offer our services to our clients.
We may disclose information to third parties when we have reason to believe that disclosure of this information is necessary to identify, contact or bring legal action against someone who is causing injury to or interference with the rights or property (whether intentionally or intentionally) of Rockets. , our clients or any user of our website or client websites.
We will disclose information in response to any request from regulatory bodies or authorities.
We may disclose information to third parties when we believe in good faith that the law requires it (such as in response to a subpoena or court order).
We may use your data for marketing campaigns, email marketing and to qualify for Sales, including contacting you by email or telephone.
By completing our forms on the website, you agree to provide us with information and receive promotional and educational content related to Rockets products and services.
We may use your data for recruitment purposes, submission of job vacancies and freelancing opportunities.
Rockets and our clients may use non-personal “aggregated data” to improve the operation of our software, our clients’ websites, or to analyze interest in the area or effectiveness of these websites. Rockets provides its customers with mechanisms to ensure that personally identifiable information is relevant, correct and complete for its intended use.
Access
Upon written request and consent of our client, Rockets will use reasonable efforts to allow you to correct, alter or delete your personal information that proves to be incorrect or incomplete. Please note that we must have permission from our clients before any modifications are made.
Execution and responsibility
Rockets will carry out periodic audits regarding the obligations and compliance with this Policy. Any breach of this Policy will be subject to disciplinary action, including termination of the employment contract.
Conflict resolution
Any questions and/or complaints about your information should be sent directly to the owner of the website. If your question or complaint is related to the use that Rockets gives to your personal information, you can contact us at:
Rockets will respond within 3 (three) days from the date of receipt of the notification or as otherwise established by local law. Rockets will cooperate with applicable data protection authorities if there are complaints that cannot be resolved.
In some circumstances, it may be necessary to use the Judiciary.
Legal warning
Rockets is a SaaS (Software as a System) provider and does not control and is not responsible, in any way, for the uses that our clients make with the personal information that you provide them.
Changes to the Privacy Policy
Rockets reserves the right to modify its privacy policy at any time and will notify you by including an addition to the Privacy Policy on our website. These alterations will become effective on the day of their publication. Rockets encourages you to constantly review the Privacy Policy.
